Terms and Conditions
Health and Safety
- Long hair should be tied back.
- All participants should wear shoes with flat soles and covered toes.
- We are not liable for any damage which occurs to clothing.
- We do not permit smoking of any kind including vaping inside or outside on the terrace.
Cancellation Policy for workshops run by Cook and Craft Collective Ltd.
If, in the unlikely event, you are unable to attend a class you have already booked and need to cancel your booking a voucher will be issued which will allow you or someone you gift the experience too to book onto any workshop advertised on Cook and Craft Collective at the same price or can be redeemed for multiple bookings at a lower price workshop. After booking you have two days to cancel should you wish and you will be refunded by CCC less fees. If you have a bought a voucher through AVA experience your voucher is non refundable however you can gift them, swap onto another course for the same bid value or use the bid value against multiple bookings.
Cancellation Policy for workshops advertised by vendors on Cook and Craft Collective site:
After booking you have two days to cancel should you wish and you will be refunded by CCC less fees. After that time, you will have to refer to the cancellation policy for each individual vendor. Many will allow a change of date, but this is discretionary and not always possible. Refunds less fees are generally not available. However, you can choose to transfer your voucher to a Cook and Craft Collective class or classes for that price value.
Cook and Craft Collective will not be responsible for, or have any liability to you for:
a) accidental damage or injury resulting from the actions or omissions of anyone attending the course run by CCC or a separate vendor;
b) any loss of income or revenue, loss of profits or contracts;
c) any indirect or consequential loss or damage that you may suffer as a result of our breach of contract or negligence. This does not exclude or limit in any way our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any matter which it would be illegal for us to exclude our liability.